Terms of Service - SealPoint

TERMS OF SERVICE FOR CUSTOMER USERS

Last updated October 21, 2025

AGREEMENT AND ACKNOWLEDGEMENT TO OUR LEGAL TERMS

Supply Loop LLC (“Company,” “we,” “us,” “our”), a company registered in Delaware, United States at 800 North State Street, Suite 304, Kent County, Dover, DE 19901, operates the website getsealpoint.com (the “Site”), as well as the SealPoint platform and any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by email at support@getsealpoint.com or by mail to 2803 Philadelphia Pike, Suite B #1720, Claymont, DE 19703, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Supply Loop LLC, concerning your access to and use of the Services as a customer. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

NOTICE OF ARBITRATION AGREEMENT; CLASS ACTION WAIVER; JURY TRIAL WAIVER
THE SECTION BELOW LABELED “DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER” CONTAINS PROVISIONS GOVERNING HOW CLAIMS BETWEEN YOU AND US ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. EXCEPT FOR LIMITED EXCEPTIONS (SUCH AS SMALL-CLAIMS COURT OR REQUESTS FOR INJUNCTIVE RELIEF), THESE TERMS REQUIRE DISPUTES TO BE SUBMITTED TO BINDING INDIVIDUAL ARBITRATION UNDER THE AAA CONSUMER RULES. UNLESS YOU TIMELY OPT OUT OF THE ARBITRATION AGREEMENT (WITHIN 30 DAYS), (1) YOU MAY PURSUE CLAIMS ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION; AND (2) YOU WAIVE ANY RIGHT TO A JURY TRIAL. SEE “DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER” FOR DETAILS, INCLUDING HOW TO OPT OUT AND THE EXCEPTIONS.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

SealPoint is a web-based platform that connects customers with qualified driveway sealing contractors and other service professionals. SealPoint enables you to request quotes, schedule services, communicate with contractors, and make secure payments for services.

2. RELATIONSHIP BETWEEN YOU, THE CONTRACTOR, AND SEALPOINT

Direct Contract with Contractor

When you request and accept a quote for services through the platform, you enter into a direct contractual relationship (the “Service Contract”) with the contractor. SealPoint is not a party to the Service Contract and does not provide the actual services.

Contractor Responsibility

You acknowledge and agree that the contractor, not SealPoint, is solely responsible for:

Performing the services according to the agreed terms
Maintaining appropriate licenses and insurance
Complying with applicable laws and regulations
Delivering services as quoted and scheduled

SealPoint’s Role

SealPoint acts as a platform facilitator and limited payment agent to:

Connect you with qualified contractors
Process payments securely on your behalf
Facilitate communications between you and contractors
Provide customer support for platform-related issues

You appoint SealPoint as the contractor’s limited payment collection agent solely to accept payments from you on the contractor’s behalf. Payment to SealPoint is deemed payment to the contractor, and the contractor will not seek payment from you once you have paid us. If a payment is refunded, your payment obligation to the contractor is deemed reinstated to the extent of the refund.

No Partnership

SealPoint and its contractors operate independently. Nothing in these Legal Terms creates any partnership, joint venture, or agency relationship between SealPoint and any contractor.

3. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written consent.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@getsealpoint.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve and retain all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; (5) your use of the Services will not violate any applicable law or regulation; and (6) you will provide accurate information when requesting quotes and services.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

5. PAYMENT TERMS AND QUOTE ACCEPTANCE

Payment Structure

When you accept a quote and proceed to book services, you agree to pay the total amount due, which includes the service price established by the contractor for the requested work (“Service Price”), along with any applicable taxes and a booking and processing fee charged by SealPoint (collectively, “Fees”).

All amounts, including Fees, are clearly disclosed before payment and displayed as a single line item labeled “Fees” on your invoice. The Fees cover the cost of payment processing and use of the SealPoint platform. By submitting payment, you authorize SealPoint and its designated payment processor to charge the total amount due, inclusive of the Service Price, applicable taxes, and Fees.

The Fees are non-refundable except as required by law or at SealPoint’s discretion.

Quote Acceptance

When you accept a quote through the platform:

You enter into a binding agreement with the contractor
Prices and terms cannot be altered after acceptance
You agree to pay the full amount as quoted including all fees
You consent to the contractor performing the agreed services

Payment Processing

All payments are processed securely through Stripe. By making a payment, you:

Authorize the charge to your payment method including all fees
Agree to Stripe’s terms of service
Consent to the processing and storage of your payment information

We do not store your full payment card number or security code; payments are processed by Stripe.

Communication Consent

By using our platform, you consent to receive:

By using the Services, you consent to receive transactional SMS and email related to quotes, scheduling, job updates, invoices, and receipts. Promotional SMS, if offered later, will be sent only with your separate opt-in and can be stopped by replying STOP (message/data rates may apply).

6. E-Sign Consent & Electronic Records

E-SIGN Consent. You agree to conduct transactions with us and contractors electronically. Your clicks, taps, and approvals (including accepting a quote via a secure link) constitute your electronic signature and your agreement to receive records, notices, and disclosures electronically. You can request a paper copy by contacting us

7. REFUNDS AND CANCELLATIONS

Contractor Refund Policy

Refunds for services are managed directly by the contractor through the SealPoint application and are subject to the contractor’s individual refund policy and the terms of your Service Contract. SealPoint facilitates refund processing through its payment processor (e.g., Stripe) but does not determine eligibility or refund amounts for services.

Platform Service Fee Refunds

Platform service fees are generally non-refundable once services are confirmed but may be refunded at the contractor’s discretion.
In case of contractor cancellation, we may refund the platform service fee at our discretion
Processing fees may be refunded subject to our payment processor’s policies

Dispute Resolution

Informal Negotiations. Before filing any claim, you agree to try in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Legal Terms or the Services (a “Dispute”) through informal negotiations for 60 days after written notice. If we cannot resolve it, the Dispute will be resolved as set out below.

Arbitration Agreement. You agree that any Dispute will be resolved by binding individual arbitration and not in court, except that either party may (i) bring an individual action in small claims court and (ii) seek injunctive relief in court to protect intellectual-property or unauthorized use/misuse of the Services. The Federal Arbitration Act (“FAA”) governs this arbitration provision.

Administrator & Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (the “AAA Rules”), available at adr.org. There will be one arbitrator. The seat/venue of the arbitration is Erie County, New York, but hearings may occur by video or, if the arbitrator permits, in your county of residence.

Costs. Fees will be allocated as required by the AAA Consumer Rules. Where required to make this provision enforceable, we will pay arbitration filing, administration, and arbitrator fees for claims totaling $10,000 or less.

No Class or Representative Actions. Claims must be brought in an individual capacity only and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding (“Class Action Waiver”).

Opt-Out. A party may opt out of this arbitration agreement (but not other terms) by sending written notice to support@getsealpoint.com or to Supply Loop LLC, 2803 Philadelphia Pike, Suite B #1720, Claymont, DE 19703, USA within 30 days of that party’s first accepting these Legal Terms. An opt-out will not affect either party’s other rights or obligations.

Court Venue for Non-Arbitrable Matters. To the extent a Dispute is not subject to arbitration (e.g., a permitted small-claims filing or request for injunctive relief), the exclusive jurisdiction and venue shall be the state or federal courts located in Erie County, New York. The parties waive any right to a jury trial in any such proceeding.

Severability. If the Class Action Waiver is found unenforceable as to a particular claim, then the arbitration agreement shall be unenforceable as to that claim, and such claim shall proceed in court (subject to the venue and jury-trial waiver above). If any other part of this section is found unenforceable, the remainder shall remain in force.

8. PROHIBITED ACTIVITIES

As a user of the Services, you agree not to:

Access or use the Services for any purpose other than that for which we make the Services available
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
Circumvent, disable, or otherwise interfere with security-related features of the Services
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
Use any information obtained from the Services in order to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Use the Services in a manner inconsistent with any applicable laws or regulations
Engage in unauthorized framing of or linking to the Services
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services
Engage in any automated use of the system
Delete the copyright or other proprietary rights notice from any Content
Attempt to impersonate another user or person
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services
Harass, annoy, intimidate, or threaten any of our employees, agents, or contractors
Copy or adapt the Services’ software
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services
Use the Services to circumvent paying contractors directly or to avoid platform fees

Quotes, invoices, and receipts may be delivered via unique secure links. Do not forward these links; anyone with the link may view the content. You are responsible for keeping links and account access confidential.

9. PRIVACY AND DATA PROTECTION

Information Collection

We collect and process your personal information to provide our Services, including:

Contact information for quote delivery and communication
Payment information for processing transactions
Service location and preferences for matching with contractors

Our Privacy Policy describes how we collect, use, and share personal information and how to exercise your privacy rights; it is incorporated by reference into these Terms.

Payment cards are handled by Stripe; we do not store full card numbers. Passwords are handled by our authentication provider (Auth0).

Information Sharing

Your information may be shared with:

Contractors to fulfill your service requests
Payment processors to handle transactions
Service providers who assist in platform operations
Legal authorities when required by law

Data Retention

We retain your information as necessary to provide Services and comply with legal obligations. You may request deletion of your personal information subject to applicable laws and our legitimate business interests.

10. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

11. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

12. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

For clarity, the Federal Arbitration Act (9 U.S.C. §§ 1–16) governs the interpretation and enforcement of the arbitration agreement, and New York law governs the remainder of these Legal Terms.

13. DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before initiating any other course of action. Such informal negotiations commence upon written notice from one Party to the other Party.

Arbitration Agreement.

The Parties agree that any Dispute will be resolved by binding individual arbitration and not in court, except that either party may (i) bring an individual action in small claims court and (ii) seek injunctive relief in court to protect intellectual-property or unauthorized use/misuse of the Services. The Federal Arbitration Act (“FAA”) governs this arbitration provision.

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (the “AAA Rules”), available at adr.org. There will be one arbitrator. The seat/venue of the arbitration is Erie County, New York, but hearings may occur by video or, if the arbitrator permits, in your county of residence.

Fees will be allocated as required by the AAA Consumer Rules. Where required to make this provision enforceable, we will pay arbitration filing, administration, and arbitrator fees for claims totaling $10,000 or less.

NO CLASS OR REPRESENTATIVE ACTIONS

The Parties may bring claims only in our individual capacities, not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding (“Class Action Waiver”).

OPT-OUT

You may opt out of this arbitration agreement (but not other terms) by sending written notice to legal@getsealpoint.comor to Supply Loop LLC, 2803 Philadelphia Pike, Suite B #1720, Claymont, DE 19703, USA within 30 days of your first accepting these Legal Terms. Your opt-out will not affect your use of the Services.

Court Venue for Non-Arbitrable Matters

To the extent a Dispute is not subject to arbitration (for example, a permitted small-claims filing or a request for injunctive relief described above), the exclusive jurisdiction and venue shall be the state or federal courts located in Erie County, New York. The Parties waive any right to a jury trial in any such proceeding.

Severability. If the Class Action Waiver is found unenforceable as to a particular claim, then the arbitration agreement shall be unenforceable as to that claim, and such claim shall proceed in court (subject to the venue and jury-trial waiver above). If any other part of this arbitration section is found unenforceable, the remainder shall remain in force.

Exceptions to Informal Negotiations

You agree that the following Disputes are not subject to the above provisions concerning informal negotiations: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of us; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use by you; and (c) any claim for injunctive relief by us.

14. DISCLAIMERS

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE QUALITY OF WORK PROVIDED BY CONTRACTORS. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY CONTRACTOR OR SERVICES PROVIDED THROUGH THE PLATFORM.

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH CONTRACTORS AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT WE DO NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF CONTRACTORS OR TO REVIEW THE QUALITY OF THEIR WORK. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH CONTRACTORS.

15. LIMITATIONS OF LIABILITY

YOUR SOLE REMEDY FOR ANY BREACH OR DEFAULT OF THIS AGREEMENT SHALL BE A RETURN OF ANY PLATFORM SERVICE FEES PAID TO US, AND IN NO EVENT WILL WE BE LIABLE FOR ANY AMOUNTS OVER THE PLATFORM SERVICE FEES PAID TO US BY YOU, IF ANY. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES RELATING TO THE QUALITY, SAFETY, OR LEGALITY OF SERVICES PROVIDED BY CONTRACTORS, OR ANY FAILURE BY CONTRACTORS TO PERFORM AGREED SERVICES.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, arising out of or in any way connected with: (a) your violation of these Legal Terms; (b) your use of the Services; (c) any disputes with contractors; (d) any breach of your representations and warranties set forth in these Legal Terms; (e) your violation of the rights of a third party, including but not limited to intellectual property rights; or (f) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

17. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

18. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Supply Loop LLC
2803 Philadelphia Pike
Suite B #1720
Claymont, DE 19703

support@getsealpoint.com

TERMS OF SERVICE FOR CONTRACTOR USERS

Last updated October 21, 2025

AGREEMENT AND ACKNOWLEDGEMENT TO OUR LEGAL TERMS

You can contact us by email at support@getsealpoint.com or by mail to 2803 Philadelphia Pike, Suite B #1720, Claymont, DE 19703, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Supply Loop LLC, concerning your access to and use of the Services as a contractor user. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

NOTICE OF ARBITRATION AGREEMENT; CLASS ACTION WAIVER; JURY TRIAL WAIVER
THE SECTION BELOW LABELED “DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER” CONTAINS PROVISIONS GOVERNING HOW CLAIMS BETWEEN YOU AND US ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. EXCEPT FOR LIMITED EXCEPTIONS (SUCH AS SMALL-CLAIMS COURT OR REQUESTS FOR INJUNCTIVE RELIEF), THESE TERMS REQUIRE DISPUTES TO BE SUBMITTED TO BINDING INDIVIDUAL ARBITRATION UNDER THE AAA COMMERCIAL RULES. UNLESS YOU TIMELY OPT OUT OF THE ARBITRATION AGREEMENT (WITHIN 30 DAYS), (1) YOU MAY PURSUE CLAIMS ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION; AND (2) YOU WAIVE ANY RIGHT TO A JURY TRIAL. SEE “DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER” FOR DETAILS, INCLUDING HOW TO OPT OUT AND THE EXCEPTIONS.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

SealPoint is a web-based platform built for driveway sealing contractors and other service professionals. SealPoint enables contractors to manage customers, generate and send quotes, schedule jobs, communicate with customers via SMS/email, and facilitate invoicing and payments through Stripe.

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; (5) your use of the Services will not violate any applicable law or regulation; and (6) you are a licensed contractor or service professional authorized to provide the services you offer through the platform.

4. PLATFORM SERVICES AND PAYMENTS

Service Overview

SealPoint provides a comprehensive platform for managing customers, generating quotes, scheduling jobs, communicating via SMS/email, and processing payments. The platform integrates with Stripe for secure payment processing.

Limited Payment Agent

You appoint SealPoint as the contractor’s limited payment collection agent solely to accept payments from customers on your behalf. Payment to SealPoint is deemed payment to you, and you will not seek payment directly from the customer for amounts paid through the Services. If a payment is refunded, your right to collect from the customer is reinstated to the extent of the refund.

Payment Structure

Upon completion of a booking or service request, customers pay a total amount that includes the service price you set for your work, inclusive of any taxes and fees you determine applicable (“Service Price”), plus our platform service fee and processing fees displayed as separate line items on the invoice.

Platform Service Fee

All fees associated with customer payments are clearly disclosed prior to payment. The total amount charged to the customer includes the service price you set for the work (“Service Price”), applicable taxes, and a combined platform and payment processing fee charged by SealPoint (“Fee”).

The Fee is presented to the customer as a single line item labeled “Fees” and is added to the Service Price at checkout. This Fee is paid by the customer and does not reduce your quoted Service Price. After the customer’s payment is processed, SealPoint deducts a combined platform and payment processing fee equal to four and nine-tenths percent (4.9%) of the Service Price plus thirty cents ($0.30) per transaction from the total proceeds before remitting your payout.

The customer is responsible for paying this Fee, which appears as a single “Fees” line item on their invoice. SealPoint reserves the right to modify the Fee rate with reasonable advance notice.

Payment Processing and Stripe Integration

All payments are processed through Stripe. By using our Services, you agree to be bound by Stripe’s terms of service. You authorize us to:

Create and manage your Stripe account on your behalf
Process payments for your services
Deduct applicable fees before transferring funds to your designated bank account
Handle chargebacks, disputes, and refunds in accordance with Stripe’s policies

We do not store customers’ full payment card numbers or security codes; payments are processed by Stripe. Passwords are handled by our authentication provider (Auth0).

Payouts and Tax Reporting

Payouts are sent to your designated bank account on our standard schedule. Payouts may be delayed for disputes, chargebacks, fraud review, or compliance checks. Stripe (or its service provider) may issue required tax forms (e.g., 1099-K) as applicable; you are responsible for reporting and paying all taxes on amounts you receive.

Disputes and Chargebacks

You must timely provide evidence we request to contest disputes/chargebacks. If a dispute is resolved against you, you authorize us to offset the disputed amount and any processor/network fees from your payouts (or to debit your payment method).

Refund Policy

Contractors can issue refunds directly through the SealPoint application. Refunds must be initiated from the corresponding job, quote, or invoice within the app, and will be processed to the customer’s original payment method through our payment processor (e.g., Stripe).

Processor fees are typically not refundable. Platform fees are not refunded unless required by law or where we determine a refund is appropriate (for example, a duplicate charge or system error). Any non-refundable fees and refund amounts may be set off against your current or future payouts; if a refund creates a negative balance, you authorize us to debit your linked account for the shortfall.

Timing and form. Refunds credit to the customer’s original payment method; posting times vary by bank/card network. No cash or check refunds for card transactions.

Chargebacks. If a card chargeback is pending or has been resolved, we may be unable to issue a duplicative refund. You agree to cooperate promptly with any evidence requests related to disputes or chargebacks.

Abandoned Funds

If we cannot remit funds to you because payout details are incomplete, invalid, or you do not respond, we will treat the balance as unclaimed and will send owner-notice(s) as required by law. After the applicable state dormancy period (which varies by jurisdiction and property type, typically between 3—5 years), we will report and remit the funds to the appropriate state unclaimed-property authority in accordance with applicable law. The governing state is determined under the priority rules (generally your last-known address, or if unknown, our state of incorporation). We may charge a permitted processing fee to the extent allowed by law.

Cash Payment Processing

You may accept cash or check directly from customers. You may mark the job as Paid in the Services for recordkeeping. Processing fees may vary depending on the payment method used. You are responsible for issuing receipts and for all applicable taxes on such payments.

5. PROHIBITED ACTIVITIES

As a user of the Services, you agree not to:

Access or use the Services for any purpose other than that for which we make the Services available
Use the Services in connection with any commercial endeavors except those that are specifically endorsed or approved by us
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
Circumvent, disable, or otherwise interfere with security-related features of the Services
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
Use any information obtained from the Services in order to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Use the Services in a manner inconsistent with any applicable laws or regulations
Engage in unauthorized framing of or linking to the Services
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services
Engage in any automated use of the system
Delete the copyright or other proprietary rights notice from any Content
Attempt to impersonate another user or person
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you
Copy or adapt the Services’ software
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services
Use the Services as part of any effort to compete with us

6. NO BULK EXPORT

The Services do not provide a bulk export of customer data. You will not use bots or scraping to extract data or copy it to external CRMs.

7. BUSINESS PARTNER INFORMATION SHARING

You acknowledge and agree that contractor information may be shared with our business partners, distributors, and manufacturers for legitimate business purposes including:

Material tracking and supply chain management
Performance reporting and analytics
Network development and partnership opportunities
Quality assurance and compliance monitoring

We implement appropriate safeguards to protect shared information and require business partners to maintain confidentiality.

8. DATA ACCESS AND PLATFORM SUPPORT

You acknowledge that our platform support personnel will have access to organizational data as necessary to:

Provide technical support and troubleshooting
Maintain and improve platform functionality
Ensure compliance with these terms
Process payments and generate reports

We implement industry-standard security measures to protect this data and limit access to authorized personnel only.

Privacy Policy

Our Privacy Policy forms part of these Terms. You will use customer information obtained through the Services solely to perform work and related customer service; no sale/share of customer data; comply with applicable privacy laws.

9. QUOTE ACCEPTANCE AND CUSTOMER COMMUNICATION

Quote Terms

When you submit quotes through the platform:

All quotes become binding upon customer acceptance
You may not alter prices or terms after customer acceptance
You must honor all confirmed bookings and deliver services as quoted
You are responsible for including all applicable taxes and fees in your quoted price

Communications

The Services may send transactional SMS/email on your behalf (quotes, scheduling, reminders, invoices, receipts). Promotional SMS/email require the customer’s separate opt-in and must honor opt-out commands (e.g., STOP). You agree to use messaging features in compliance with applicable laws (including TCPA, where applicable).

Customer Data Protection

You agree to:

Protect customer information obtained through the platform
Use customer data solely for legitimate business purposes
Comply with applicable privacy laws and regulations
Not share or sell customer information to third parties without consent

Secure Links

Quotes, invoices, and receipts may be delivered via unique secure links tied to job status. Do not forward links; anyone with the link may view the content. You are responsible for how links are shared.

10. ACCOUNT MANAGEMENT AND SECURITY

Account Registration

You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information. You are responsible for safeguarding your login credentials and all activity under your account.

Account Termination

We may suspend or terminate your account immediately if you:

Breach these terms or applicable laws
Engage in fraudulent or deceptive practices
Fail to deliver services as promised to customers
Receive excessive customer complaints or negative feedback
Fail to maintain required licenses or insurance

Data Retention

Upon termination, we may retain certain data as required by law or for legitimate business purposes, including tax reporting and dispute resolution.

11. INSURANCE AND LIABILITY REQUIREMENTS

You represent you (and your crews) hold all required licenses/permits where you work. You will maintain Commercial General Liability of at least $1,000,000 per occurrence / $2,000,000 aggregate, Workers’ Compensation where required by law, and any other coverage customary for your trade. Provide certificates on request; failure is grounds for suspension/termination.

12. CASH / OFF-PLATFORM PAYMENTS

If you accept cash or other off-platform payment, you must record the payment in the Services within 24 hours; applicable platform fees still apply.

13. NON-CIRCUMVENTION

For 12 months after your last interaction with a customer sourced via the Services, you will not avoid the Services to evade fees for substantially similar work requested through the platform. This does not restrict your existing customers not sourced via the Services.

14. FUTURE PLATFORM FEATURES

Distributor and Manufacturer Access

In future phases, we may provide distributors and manufacturers with access to job and material-based reporting for contractors in their network. Such access will be governed by additional terms communicated at that time.

Platform Evolution

We reserve the right to add new features, modify existing functionality, and expand our services. Material changes will be communicated through platform notifications or updated terms.

These Legal Terms shall remain in full force and effect while you use the Services.

15. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

16. MODIFICATIONS AND INTERRUPTIONS

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

17. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

For clarity, the Federal Arbitration Act (9 U.S.C. §§ 1–16) governs the interpretation and enforcement of the arbitration agreement, and New York law governs the remainder of these Legal Terms.

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the Parties agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before initiating any other course of action.

Exceptions to Informal Negotiations

18. DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER

Informal Negotiations

Arbitration Agreement

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect (the “AAA Rules”), available at adr.org. There will be one arbitrator. The seat/venue of the arbitration is Erie County, New York, but hearings may occur by video or, if the arbitrator permits, in your county of residence.

Fees will be allocated as required by the AAA Commercial Rules. Where required to make this provision enforceable, we will pay arbitration filing, administration, and arbitrator fees for claims totaling $10,000 or less.

NO CLASS OR REPRESENTATIVE ACTIONS

OPT-OUT

You may opt out of this arbitration agreement (but not other terms) by sending written notice to legal@getsealpoint.com or to Supply Loop LLC, 2803 Philadelphia Pike, Suite B #1720,Claymont, DE 19703, USA within 30 days of your first accepting these Legal Terms. Your opt-out will not affect your use of the Services.

Court Venue for Non-Arbitrable Matters

Exceptions to Informal Negotiations

19. DISCLAIMERS

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

20. LIMITATIONS OF LIABILITY

YOUR SOLE REMEDY FOR ANY BREACH OR DEFAULT OF THIS AGREEMENT SHALL BE A RETURN OF ANY FEES PAID TO US FOR ANY SERVICES PROVIDED UNDER THIS AGREEMENT, AND IN NO EVENT WILL WE BE LIABLE FOR ANY AMOUNTS OVER THE FEES PAID TO US BY YOU, IF ANY. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with (a) your violation of these Legal Terms; (b) your use of the Services; or (c) your provision of services to customers obtained through the platform.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, arising out of or in any way connected with: (a) your violation of these Legal Terms; (b) your use of the Services; (c) your provision of services to customers obtained through the platform; (d) any breach of your representations and warranties set forth in these Legal Terms; (e) your violation of the rights of a third party, including but not limited to intellectual property rights; or (f) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

22. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.

Supply Loop LLC
2803 Philadelphia Pike
Suite B #1720
Claymont, DE 19703

support@getsealpoint.com

23. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: support@getsealpoint.com.

TERMS OF SERVICE FOR CUSTOMER USERS

Last updated October 21, 2025

AGREEMENT AND ACKNOWLEDGEMENT TO OUR LEGAL TERMS

1. OUR SERVICES

2. RELATIONSHIP BETWEEN YOU, THE CONTRACTOR, AND SEALPOINT

4. USER REPRESENTATIONS

5. PAYMENT TERMS AND QUOTE ACCEPTANCE

6. E-Sign Consent & Electronic Records

7. REFUNDS AND CANCELLATIONS

8. PROHIBITED ACTIVITIES

9. PRIVACY AND DATA PROTECTION

10. TERM AND TERMINATION

11. MODIFICATIONS AND INTERRUPTIONS

12. GOVERNING LAW

13. DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER

14. DISCLAIMERS

15. LIMITATIONS OF LIABILITY

16. INDEMNIFICATION

17. MISCELLANEOUS

18. CONTACT US

TERMS OF SERVICE FOR CONTRACTOR USERS

Last updated October 21, 2025

1. OUR SERVICES

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

4. PLATFORM SERVICES AND PAYMENTS

5. PROHIBITED ACTIVITIES

6. NO BULK EXPORT

7. BUSINESS PARTNER INFORMATION SHARING

8. DATA ACCESS AND PLATFORM SUPPORT

9. QUOTE ACCEPTANCE AND CUSTOMER COMMUNICATION

10. ACCOUNT MANAGEMENT AND SECURITY

11. INSURANCE AND LIABILITY REQUIREMENTS

12. CASH / OFF-PLATFORM PAYMENTS

13. NON-CIRCUMVENTION

14. FUTURE PLATFORM FEATURES

15. TERM AND TERMINATION

16. MODIFICATIONS AND INTERRUPTIONS

17. GOVERNING LAW

18. DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER

19. DISCLAIMERS

20. LIMITATIONS OF LIABILITY

21. INDEMNIFICATION

22. MISCELLANEOUS

23. CONTACT US

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